About Empathy Care24

Empathy Care24 co-founders Nyarai and Munya Reuben were inspired by a desire to help people live their best lives. Both had a history in healthcare, having worked as professional carers, and recognised a market vacuum for a caring and dependable service that actually prioritised the needs of clients.

 Their journey started when they realised that many individuals had health conditions and were finding it impossible to live freely. They saw a need for a service that offered high-quality, person-centred care that was courteous, dignified, and empowering.

 Nyarai and Munya Reuben are still actively engaged in the company they created, working with their employees to ensure Empathy Care24 remains a reliable source of excellent, compassionate care. They are excited to continue assisting families and people in their quest to live the greatest life possible.

Meet Some of the team

Nyarai Reuben

Registered Manager & Director

Munya Reuben

Finance Director

Becky Upcraft

Northampton Registered Manager

Leo Musiyiwa

Hertfordshire Registered Manager

Harpreet Kaur

Care Manager

Tatenda Zure

Finance Officer


Reeve Albuquerque

HR & Compliance Assistant

Wimbai Sachikonye

Northampton Care Coordinator

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Alvin Mukawu

Peterborough Care Coordinator

Sidra Mahmood

Hertfordshire Field Care Worker

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Fungai Thomas Marura

Northampton Care Worker

Pallvi Narang

Northamptonshire- Care Worker

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Gamu Chigariro

Peterborough Care Coordinator

Bilal Mahmood

Hertfordshire Care Coordinator

Our Values

We believe in treating everyone with decency and respect at Empathy Care24. We protect your rights by supporting your freedom and allowing you to live a full and purposeful life. Among our key values are:

We deliver high-quality care that is customised to each individual's personal requirements.

We treat everyone with the dignity and respect they deserve, providing a caring and sensitive workplace.

We urge our clients to live independently, giving them control over their lives and the ability to make their own choices.

We make certain that our customers have the ability to choose the care and assistance that best suit their requirements and preferences.

Our Mission

Our mission is to deliver outstanding home care and supported living services that enable you to live with dignity, respect, and independence. We are dedicated to providing great care regardless of age, disability, race, or colour, ensuring that everyone’s rights are respected and that you have the flexibility to make decisions that improve your quality of life.

Our Carers

Our carers are the core of our company, and we are delighted to have a team of experienced, skilled, and caring professionals who are committed to providing our customers with great care. Our carers are carefully selected and vetted to ensure that they are the ideal match for you and share our dedication to excellent care.

Our Management

Our management team is committed to providing the finest level of care possible. We think that good management requires open communication, openness, and honesty. Our staff is always accessible to answer any questions you may have regarding our services or to address any issues you may have.